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You have several options depending on your state. Start with a written certified letter to your landlord documenting the issue and giving a reasonable repair deadline. Keep all communication in writing. If they still don't act, options may include: repair and deduct, rent withholding (in states that allow it), or reporting to local housing authorities. TenantNex can help you draft a professional maintenance request.

Generally, no. "Normal wear and tear" — minor scuffs, small nail holes, carpet wear from normal use — cannot legally be deducted from your deposit in most states. Landlords can deduct for actual damage, excessive cleaning, or unpaid rent. What counts as "normal" vs. "damage" is often disputed, which is why documenting your move-in and move-out condition with photos is so important.